Accessible tourism

We are offering a variety of services to help guests with disabilities in order to enjoy traveling.

Facilities

Facilities

・A counter that’s easy to use even in a wheelchair

・Wide aisle that is easy to pass

・Universal design signs and displays

・Service animals are welcome

・Install cane holders

Rentals

Rentals

・Writing board(paper or tablet)for guest with hearing disabilities

・Reading glasses

Service

Service

・Sign Language(in Japanese only)

・Provide brochures about accessible tourism

Training/Certification

Staff Training

Training/Qualification

・Learn how to support guests with mobility, hearing and visual disabilities

・Sign language training(in Japanese only)

・Certification ― Universal manner test and sign

Certification

Certification

・Barrier-free mind certification program for tourist facilities